Services
training
We don't just sell tools, we share our experience to help you get the most out of them. Our expert technicians design tailor-made training courses to make your team autonomous, efficient, and cutting-edge.
001
Training at our headquarters.
Immerse yourself in the world of 3D TARGET. You will have access to our laboratories and all the equipment you need for an intensive session of theoretical and practical learning, far from everyday distractions.
002
On-site training - Directly at your company.
We bring our expertise to you. Our technical staff will visit you at your premises or directly in the field to tailor training to your specific operational and environmental needs.
003
Web Training (remote) - Training wherever you want
The agile solution. An intensive web-based training plan, ideal for quick updates. Requirements: stable connection, dedicated hardware, and software licenses already in place.
Services
Technical support
3D TARGET offers a support service tailored to the individual needs of customers, based on the hardware and/or software equipment they have available.
001
Hardware support
We intervene promptly with in-depth technical analyses on most of the instruments. And if the problem requires intervention by the parent company? We take care of everything, managing every logistical and communication aspect with the manufacturers to return the instrument to you as quickly as possible.
002
Software support
Through dedicated support packages, our software specialists are ready to respond with the highest priority. Our promise is clear: within 24/48 business hours, we will analyze and resolve your issue, ensuring immediate resumption of your workflow.
003
On-the-Job Support
Do you have a critical or particularly complex project? Our operators will work alongside you directly in the field. We will guide you step by step through the configuration and execution, ensuring a final result that is executed to perfection and in accordance with the highest professional standards.
Services
Customization
Un'ultradecennale esperienza nell’integrazione di sistemi ci permette di trasformare le tue sfide in realtà tecnologiche. Non ci limitiamo a fornire prodotti: ascoltiamo le tue esigenze e sviluppiamo soluzioni personalizzate per portare la tua operatività dove gli altri si fermano.
001
Customization services
Our Research and Development department is a laboratory of ideas where different skills work together to overcome every technical limitation.
Collective intelligence at your service:
- Hardware designers: for perfectly integrated solutions.
- Software developers: to create tailor-made interfaces and algorithms.
- Field operators: to ensure that every innovation is tested and performs well in real-world scenarios.
Services
Calibration and adjustment services
The reliability of your data depends on the perfection of your sensors. At 3D TARGET, we ensure that every component of your surveying ecosystem operates at its full potential, guaranteeing consistent, accurate, and certified results over time. We don't just calibrate: we perform a complete check-up that includes firmware updates and general maintenance. To maintain excellent metrological standards, we recommend a calibration cycle every 12-24 months.
001
Hardware support
Speed and precision are at the heart of our after-sales service. Thanks to our in-house laboratory, we can intervene directly to promptly resolve any faults in the equipment supplied. If the problem requires the intervention of the parent company, we take care of everything: we manage the relationship with the manufacturers to guarantee you a stress-free resolution.
002
Calibration and adjustment verification
Thanks to many years of experience and close collaboration with our technology partners, we offer a specialized calibration verification service for almost all of the instruments we offer. Our expertise guarantees accurate measurements and consistently reliable instruments, maintaining high performance standards for your business.
Services
Rental
Experience the potential of the best technologies without the commitment of purchasing. 3D TARGET offers a comprehensive rental service, designed to allow you to operate with complete peace of mind and the support of our experts.
001
Rental with Operator - The support of our experts at your side.
Ideal for those facing new technological challenges. Our specialized technicians not only manage operations, but also support you with practical training, transferring skills and tricks of the trade directly to your project.
002
Rental without Operator - Maximum freedom for experienced professionalsi.
Designed for those who already possess the technical skills necessary to optimize the use of the equipment. Receive the equipment ready for use and manage your surveys with complete independence and operational flexibility.